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Patient Outcome Indicators

Meridell Achievement Center is committed to providing excellent care that meets the needs and expectations of our patients and their families. Below are a few of the many quality and outcome indicators we continuously monitor, analyze, and use to improve the care we provide.

Patient’s Self-Assessment of Behaviors

When comparing 8 key behaviors addressed at Meridell Achievement Center, our patients’ average scores at discharge are 25% higher than scores from comparable facilities and improve from admission scores at a greater rate than comparable facilities.

26% improvement for Meridell patients

These 8 key behaviors include

Feeling unhappy or sad
Feeling worthless or useless
Losing temper
Feeling lonely
Getting along with family
Acting without thinking
Talking or thinking of death
Hurting Self

Patient Satisfaction

Each patient is asked to complete a satisfaction survey when discharging from Meridell. Each question is rated on a scale from 1 to 5 (1 = Strongly Disagree, 2 = Disagree, 3 = No Opinion, 4 = Agree, 5 = Strongly Agree)

4.7 of 5
"I feel better than when I was admitted"
5 of 5
"My treatment goals were met"
4.5 of 5
"Overall, I was satisfied with my treatment"

Family Satisfaction

Each patient’s family is asked to complete a family satisfaction survey when patient discharges from Meridell. Each question is rated on a scale from 1 to 4 (1 = Poor, 2 = Fair, 3 = Good, 4 = Outstanding)

3.8 out of 4
Quality of Clinical Staff
3.8 out of 4
Extent Meridell met expectations
3.9 out of 4
Likelihood to recommend Meridell to other families
*2018 Results for Child and Adolescent Behavioral Assessment-By Youth (CABA-Y) is used for Patient’s Self-Assessment, from Mental Health Outcomes, a UHS, Inc subsidiary.
**2020 Year to Date Average Scores for Patient Satisfaction
***1st Quarter 2020 Average Scores for Family Satisfaction

We're here to help

Call Meridell Achievement Center at 512-528-2100 or 800-366-8656 to ask questions or make a referral. We proudly accept TRICARE® and most major insurance coverages.